1. Information We Collect

We may collect the following information:

• Name and contact details (phone number, email address, postal address)
• Company name and GST details
• Billing and shipping information
• Payment-related information
• Purchase and transaction history
• Communications and inquiries made to us
• Information submitted through our website, email, or other communication channels

2. Purpose of Collection

We collect and use personal information for the following purposes:

• Processing orders and deliveries
• Issuing invoices and maintaining accounts
• Providing customer support
• Responding to inquiries and requests
• Complying with legal and regulatory requirements
• Improving our products and services
• Sending business-related updates and communications

3. Sharing of Information

We do not sell, rent, or trade personal information.

Information may be shared with:

• Logistics and delivery partners
• Payment processing providers
• Government authorities and regulatory bodies when required by law
• Professional advisors such as auditors, accountants, and legal consultants

4. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

5. Data Retention

Personal information will be retained only for as long as necessary to fulfill business purposes, comply with legal obligations, resolve disputes, and enforce agreements.

6. Cookies and Website Usage

If our website uses cookies or similar technologies, they may be used to improve user experience, analyze website traffic, and enhance website functionality.

Users may modify browser settings to refuse cookies; however, some website features may not function properly.

7. Rights of Individuals

Subject to applicable laws, individuals may request:

• Access to their personal information
• Correction of inaccurate information
• Deletion of personal information where legally permissible
• Withdrawal of consent where applicable

Requests may be submitted using the contact details provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will become effective upon posting the revised policy on our website or through other appropriate communication channels.

10. Contact Information